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Operations Manager

Location: City of Industry, CA, United States
Date Posted: 09-05-2018


JOB SUMMARY:  Plans and manages liquid products production operations to meet company objectives for quality, efficiency and customer satisfaction


  1. Plans and coordinates liquid product operations for a specific product to ensure that department and company objectives for productivity and quality are met or exceeded. (50%)
  1. Manages assigned staff, including recruiting and selecting employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (25%)
  1. Coordinates communication with staff, maintenance, and other departments to ensure effective operations and to meet the production requirements of internal and external customers. (15%)
  1. Monitors and evaluates statistical data, operation procedures, and other information to maximize operational efficiencies and to ensure compliance with customer, company, and regulatory agency policies and regulations. (10%)
  1. Performs other related and assigned duties as necessary.
Manages, through subordinate supervisors, up to 100 mostly hourly employees
  • Productivity/quality standards:  accuracy, timeliness, thoroughness
  • Productivity/quality standards:  production and process efficiency and quality
  • Productivity/quality standards:  cases per hour
  • Standard costs of production
  • Budget
  • Cost containment
  • Employee development
  • Teamwork within the department and across departments
  • Customer satisfaction
  • Vendor relations
  • Safety standards and procedures:  employees
  • Safety standards and procedures:  facility and equipment


MINIMUM QUALIFICATIONS:  Education and experience equivalent to:
Bachelor’s degree in food science, accounting, or business administration from an accredited vocational, technical or junior college institution
7 to 10 years of relevant work experience in a manufacturing environment with increasing supervisory experience
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
  • Food safety concepts and techniques (J)
  • Management concepts and techniques (J)
  • Project management concepts and techniques (J)
  • Budgetary concepts and procedures (B)
  • Maintenance/mechanical concepts and procedures (B)
  • PC word processing/spreadsheet software (B)
Skill and ability to:
  • Manage and motivate employees in a team-based environment
  • Identify problems or irregularities for early resolution
  • Communicate and coordinate effectively with employees verbally and in writing
  • Communicate and coordinate effectively with internal and external customers
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service
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